Title : What's a Starbucks barista to do if a customer wants to talk about Howard Schultz?
link : What's a Starbucks barista to do if a customer wants to talk about Howard Schultz?
What's a Starbucks barista to do if a customer wants to talk about Howard Schultz?
It was only yesterday:And today I'm seeing, "Here’s What Starbucks Is Telling Employees To Say About Howard Schultz
The coffee chain’s weekly memo discusses how to defuse the situation should someone share 'aggressive political opinions'" (HuffPo). Someone? Like Meade?
If a customer attempts to investigate, or share aggressive political opinions, attempt to diffuse the situation by sharing:
We respect everyone’s opinion. Our goal is simply to create a warm and welcoming space where we can all gather, as a community, over great coffee.
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